Koru Clinical
User Guide
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Staff Guide — Koru Clinical

Your clinical
supervision AI

A quick guide to Koru Clinical — what it is, how to use it day-to-day, and how it supports your clinical practice and decision-making.

👤 Audience: All Clinical Staff
⏱ Read time: ~3 minutes
🌐 App: koruclinical.com
Overview

What is Koru Clinical?

Koru Clinical is an AI-powered supervision and decision-support platform for behaviour technicians and behaviour analysts. It gives you immediate, evidence-based guidance on clinical scenarios — between supervision sessions, in the field, and when you need a second opinion fast.

🧠
Clinical Supervision
Ask about cases, behaviour plans, ethics dilemmas, and intervention strategies. Get guidance grounded in ABA principles.
⚠️
Crisis Decision Support
Structured guidance for escalating situations — safety first, then de-escalation, then documentation.
📄
Document Review
Upload or paste behaviour plans, session notes, or reports. Get a structured review with strengths and gaps identified.
👤
Client Profiles
Store key client context so every conversation is grounded in your client's specific history, goals, and plan.
Getting Started

Signing in and getting set up

You'll receive an invitation email from your administrator. Follow the link to set your password and you're in. Here's what to do first.

1
Accept your invitation
Click Accept Invitation in your email. You'll be taken to Koru Clinical to set a password. Your role and region are already configured by your admin.
2
Sign in at koruclinical.com
Enter your email and password. Koru Clinical remembers your session — you won't need to sign in again on the same device.
3
Select a client or start a conversation
Use the client selector in the header to choose a client, or start a general clinical conversation straight away.
4
Choose a mode
Select Clinical Supervision, Crisis Decision, Document Review, or Client Profile from the left sidebar depending on what you need.
Using Koru Clinical

Getting the most from your AI supervisor

Koru Clinical works best when you give it clinical context. The more specific you are about the scenario, the more useful and precise the guidance will be.

Tips for great queries
Describe the behaviour — topography, frequency, antecedents, consequences
Share what's already in the behaviour plan and what you've tried
Mention the client's diagnosis, age, and communication level
Use quick action chips for common supervision topics
Use voice if you're in the field and can't type
Remember
Koru provides guidance — clinical judgment always remains with the supervising BCBA
Always document decisions and consult your supervisor for complex cases
Use Crisis Decision mode for urgent situations — it's structured for fast decisions
Document review works best with full text pasted in, not summaries
⚠️ Koru Clinical is a supervision support tool. All guidance is advisory — clinical judgment remains with the supervising Behavior Analyst.
Voice Feature

Using voice in the field

When you're in a session or can't easily type, use Koru's voice feature. Tap the microphone, describe the situation out loud, and Koru responds — hands-free clinical support when you need it most.

🎙️
Tap to start
The microphone button is in the chat interface. Tap it and Koru listens immediately — no extra steps.
🗣️
Speak naturally
Describe the situation the way you'd explain it to a colleague. Full sentences work better than single words.
🔊
Koru responds out loud
You'll hear the response spoken back to you. You can also read it in the chat after the session.
⏹️
Tap to stop
Tap the microphone again to end voice mode and return to text chat any time.
You're ready to go

Clinical support
when you need it

Sign in at koruclinical.com, select your client, choose a mode, and start your first conversation. Koru is here between supervision sessions, in the field, and whenever you need a second opinion.

🌐 App: koruclinical.com
📧 Support: support@koruclinical.com
Admin Guide — Koru Clinical

Managing
Koru Clinical

Everything administrators need to manage staff access, invite new users, and keep the platform running smoothly for your clinical team.

🔧 Audience: Administrators
⏱ Read time: ~3 minutes
🌐 App: koruclinical.com
Staff Management

Managing your clinical team

As an admin, you have access to the Staff Management panel in the header. This is where you invite new staff, manage roles and regions, and deactivate or remove users.

➕
Invite staff
Enter the staff member's name, email, role, and region. They receive an invitation email with a link to set their password.
✏️
Edit staff
Update a staff member's name, role, or region at any time. Changes take effect immediately on their next sign-in.
⏸️
Deactivate staff
Deactivate a staff member to revoke access without deleting their account. Reactivate when they return.
🗑️
Delete staff
Permanently remove a user and their data. You'll be asked to confirm before anything is deleted.
Inviting Staff

The staff invitation flow

When you invite a new staff member, Koru sends them a branded invitation email. Here's how the flow works from your side and theirs.

1
Open Staff Management
Click Staff Management in the header. You'll see a list of all current staff and their status.
2
Click Invite Staff and fill in the details
Enter the staff member's full name, email address, role — Behavior Technician or Behavior Analyst — and their region.
3
Staff receives an invitation email
They'll get a branded email from Koru Clinical with an Accept Invitation button. The link takes them directly to set their password.
4
They sign in and are ready to go
Once they set their password, their account is active with the role and region you configured. No further setup needed.
Roles and Regions

Understanding roles and regions

Every staff member has a role and a region. These control how Koru Clinical presents information and can be updated at any time from the Staff Management panel.

Roles
Behavior Technician — direct support staff implementing behaviour plans
Behavior Analyst — supervising clinicians who design and oversee plans
Admin — full access to staff management and platform settings
Role is shown in the header when the staff member is signed in
Regions
Regions help organise staff by location or team
Useful for filtering and reporting as your team grows
A staff member can only belong to one region at a time
Region can be updated without affecting the staff member's access
💡 Admins have full access to Staff Management. Behaviour Technicians and Analysts only see the clinical features — they cannot manage other users.
Common Tasks

Your regular admin tasks

Day-to-day admin in Koru Clinical is straightforward. Here are the most common things you'll need to do and how to handle them.

📧
Resending invitations
If a staff member didn't receive their invite, delete their account and re-invite with the same details. A fresh link will be sent.
🔑
Password resets
Staff can reset their own password using Forgot Password on the sign-in screen. You don't need to do anything.
🔄
Role changes
Click Edit next to a staff member to update their role or region. Changes take effect immediately.
👋
Staff leaving
Deactivate first to remove access. Delete only when you're sure you won't need their record — deletion is permanent.
You're ready to go

Your team,
your platform

Sign in at koruclinical.com, open Staff Management, and invite your clinical team. From there, Koru Clinical does the heavy lifting — your job is to keep the team list current and support your clinicians in using it well.

🌐 App: koruclinical.com
📧 Support: support@koruclinical.com